Travelers of the Spanish company Volotea, including those bound for Algeria, are subject to a somewhat special fuel surcharge. Additional fees are applied to airline tickets due to the kerosene surgeincluding those already reserved.
Indeed, if you have booked your ticket with Volotea or plan to book one, you may be asked to pay a supplement of up to 14 euros during the week preceding the flight.
Additional costs for Volotea tickets: this is how it works
Named “ Fair Travel Promise » (Fair Travel Promise), this fuel surcharge is now applied variably, calculated and collected seven days before departure. Here’s how it works.
This is a “ exceptional and temporary measure, aimed at protecting travelers and guaranteeing the stability of operations », dares to justify the low cost company in a press release taken up by the specialist media Écho Touristique.
Through this option, Volotea affirms that it wants to break with usual industry practices, because instead of providing a fixed fuel surcharge upon reservation, the carrier has chosen to defer the calculation.
The price of the plane ticket is adjusted according to kerosene market prices, seven days before departure. Thus, if prices exceed the “ reference value » established, the passenger will receive an additional payment request, capped at a maximum of 14 euros per flight.
Customers have the choice to accept, modify or cancel their flight
Otherwise, if the price of kerosene falls below this value, The volley undertakes to return the difference to its customers.
Concretely, customers have the choice to accept this additional payment, to modify or cancel their flight free of charge up to four hours before takeoff, a rather rare flexibility to get over this surcharge.
The Spanish low-cost airline welcomed a massive membership rate for its “ Fair Travel Promise », with 97% of customers choosing to confirm their trip, even with the supplement to pay.