In addition to having set the maximum weight of its baggage allowance at 23 kg instead of 30 kg, Air Algérie also adopted, last October, the per-piece system.
Thus, passengers can no longer carry several pieces of baggage in the hold, regardless of the total weight, unless they pay extra for each piece of added baggage.
Air Algérie: impossible to pay for additional baggage online
Fares vary depending on departure airports. From Algerian airports, the price to pay for a first additional baggage is 12,000 dinars while it is 22,000 dinars for the second additional baggage.
At French airports, payment is made in euros: €80 for the first additional baggage and €150 for the second. Travelers can, however, benefit from a reduction of up to 50% if they pay for their additional baggage in advance via the Air Algérie website or application.
That said, it appears that online payment for additional baggage is currently unavailable. While some testimonies mention problems at the airport following online payment, others assure that it is now impossible to pay for additional baggage online.
Add additional baggage with Air Algérie: “ You have to be patient »
In a post on Facebook, an Air Algérie customer confides that to pay for her additional baggage, she had to call the national company by telephone. She shares with Internet users the information she was able to obtain on this subject.
To begin with, it indicates that the number to call in France is “01 76 54 40 00” and that you must first of all “ be patient “since she had no response to her call” only after 30 minutes of waiting “.
Subsequently, Air Algérie informed her that she is entitled to only two additional bags of 23 kg maximum and that payment must be made at least 24 hours before the departure of her flight if she wants to benefit from the following rates: €40 for the first additional bag and €75 for the second, i.e. 50% less than the prices applied at the airport.
Air Algérie: here’s how to pay for your extra baggage
Regarding the payment method, after being able to contact it by telephone and request the addition of additional baggage, Air Algérie sends a payment link to the customer.
After paying, the latter must receive confirmation and proof of payment which they may be required to present at the airport. The Internet user also advises keeping it as a favorite in your mailbox.
Finally, this traveler specifies that these prices concern a one-way ticket and that if the traveler wishes to carry additional baggage on the return trip, it will be necessary “ repeat the request », advising in passing not to wait 24 hours to formulate the request, but to try to do so “ several days in advance “.